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Terms and Conditions
1. Introduction
These Terms and Conditions (hereinafter referred to as the "Terms") govern the use of the Desigma website (desigma.be) and the graphic design services offered by Desigma (hereinafter referred to as "We," "Our," or "The Company").
2. Acceptance of the Terms
By using our website and/or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these conditions, please refrain from using our website or services.
3. Intellectual Property
3.1 Copyrights: All graphic designs created by Desigma, including but not limited to logos, flyers, promotional videos, pack shots, etc., are the exclusive property of Desigma. These creations are protected by intellectual property laws. Any unauthorized reproduction or use of our designs is strictly prohibited without prior written consent.
3.2 Client's Ownership: You retain ownership rights over the content you provide to us for the purpose of creating graphic designs. However, by providing such content, you grant us a non-exclusive, royalty-free license to use, reproduce, and display the content as part of our services.
4. Orders and Payments
4.1 Order Process: Orders placed with Desigma are subject to our ordering process. You must provide accurate, complete, and up-to-date information when placing an order.
4.2 Pricing and Payments: Our service fees are listed on our website and are subject to additional charges based on specific client requests. Payments must be made according to the terms specified on our website. Desigma reserves the right to modify its fees at any time, but the applicable fees will be those in effect at the time of the order.
4.3 Order Cancellation: Requests for order cancellation must be made within the specified timeframe outlined on our website. Cancellation fees may apply, depending on the stage of the project.
5. Deliverables and Revisions
5.1 Deliverables: Desigma is committed to providing deliverables in accordance with the description and specifications agreed upon with the client. The delivery timelines indicated on our website are provided as estimates. Desigma shall not be held liable for any delays caused by circumstances beyond our control.
5.2 Revisions: Clients of Desigma are entitled to two complimentary revisions for subscribed services. Any request for additional revisions will incur charges starting from the third revision onwards, which will be added to the invoice.
6. User Responsibilities
6.1 Provided Information: By using our services, you warrant that you have the right to use all elements (text, images, logos, etc.) provided to us and that their use does not infringe upon any intellectual property rights. You are responsible for verifying the accuracy of the information provided and notifying us of any errors or necessary modifications.
6.2 Lawful Use: You agree to use our services in a lawful manner and in compliance with applicable laws. You acknowledge and agree not to use our services to disseminate illegal, defamatory, obscene, offensive, or violent content, or to infringe upon the rights of third parties.
7. Confidentiality and Data Protection
Desigma respects your privacy and is committed to protecting your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and processing of your data in accordance with this policy.
8. Limitation of Liability
By using our website and services, you acknowledge and agree that Desigma shall not be liable for any direct, indirect,
accidental, special, consequential, or punitive damages arising from the use of our website or the provision of our services. In no event shall our total liability exceed the amount actually paid by you for the relevant services.
9. Modification of the Terms
We reserve the right to modify these Terms at any time. The revised Terms will become effective upon their publication on our website. It is your responsibility to regularly review the Terms to stay informed of any updates.
10. Applicable Law and Jurisdiction
These Terms are governed by the laws of the country where Desigma is based. Any dispute arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the competent courts in the same country.
Please carefully read these Terms before using our website or placing an order. If you have any questions, please contact us at info@desigma.be.
Last Updated: July 6, 2023